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Careers

About Our Company

From small beginnings in my one-room apartment in Sydney, I’ve created a new home with an awesome growing team where you can easily access my wardrobe with a customer friendly shopping experience that won’t break the bank. Here, we’re all about having fun, setting trends and being comfortable in what you wear.

 

The name ‘Dee’s Pop Up Shop’ came about because the store was originally planned to be a short-lived pop-up store.  Dee’s ‘Forever Shop’ was never part of the plan, but hey, sticking to the plan never made anything interesting.

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customer-service-specialist

The Role

We are looking for a hands on Customer Service Specialist and is pivotal in maintaining our key customer value proposition of “Your Friend in Fashion''. As the Customer Service Specialist you would ensure every single customer that reaches out is met with informed, impeccable & prompt responses. You would be responsible with handling all kinds of queries from complaints to compliments across Dee’s Pop Up Shop channels. 

Key Responsibilities

Provide customer support via Phone, Email and Social Platforms

Respond promptly to customers general enquiries

Resolve all customer disputes on all platforms

Communicate and escalate delivery concerns with courier services

Managing customer returns and ensuring they are processed in timely manner

Assisting small team in any other tasks required

 


To be successful in this role: 

Demonstrated experience in an office customer service role
Well developed problem resolution and decision making skills
Impeccable written and verbal communication skills
Ability to multitask across a variety of different communication channels
Attention to detail and high procedural compliance
Great organisation and time management skills
Bubbly personality and have a can-do attitude
A positive disposition, motivation and the ability to work in a team environment
Willingness to learn, develop and grow with the business

Apply now to join our fun close knit team and grow with the business!

Please include a cover letter in your application stating why you want to join our DeeSquad. We regret only shortlisted candidates will be contacted. Email your applications to marta@deespopupshop.com.au and  dee@deespopupshop.com.au

MAR-INT

The Role

You will report to the Marketing Coordinator and assist the marketing team in creating marketing content and execute marketing plans. You will be working across various digital channels including social media platforms.

Digital Marketing Internship Program

 

Your responsibilities will include, but are not limited to:

  • – Pitch relevant ideas to the marketing team
  • – Assisting in the creation of engaging social media content
  • – Engaging and interacting on social media including on Instagram and Facebook
  • – Assist in fashion photoshoots
  • – Assist with sourcing and executing collaborations with influencers
  • – Assisting in the creation of graphics and other marketing material
  • – Analyse the effectiveness of marketing plans

The right candidate must:

  • – Have a good knowledge of the social media landscape, particularly Instagram and Facebook
  • – Have sound photo editing skills (experience with Adobe Creative Cloud will be highly regarded)
  • – Have a good eye for detail
  • – Be hard-working and motivated and with a good ability to multitask
  • – Be passionate about fashion and be willing to bring new ideas to the table
  • - Candidates must be available to join our fun and creative team 2-3 days a week for a 3-month period. While this is an unpaid internship, we can credit the internship to relevant study requirements/subjects.

This is a great opportunity for any students interested in fashion who are looking to grow their understanding of marketing in a fast-paced and creative environment! So, if this sounds like you, email a cover letter and CV to adeline@deespopupshop.com.au

GRAP-INT

The Role

You will report to the Senior Graphic Designer and assist the marketing and graphics team to create and edit marketing assets and materials.

Graphic Design Internship Program

 

Your responsibilities will include, but are not limited to:

  • – Assisting with both website and social media content creation including taking flat lays
  • – Assisting the graphics team with editing photoshoots
  • – Assisting in the creation of promotional graphics and other marketing materials

The right candidate must:

  • – Have knowledge of Adobe Creative Cloud – particularly Photoshop and Lightroom
  • – Have a good eye for detail
  • – Be hard-working and motivated and with a good ability to multitask
  • – Be passionate about fashion and be willing to bring new ideas to the table

Candidates must be available to join our fun and creative team 1-2 days a week for a 3-month period. While this is an unpaid internship, we can credit the internship to relevant study requirements/subjects.

This is a great opportunity for any students interested in fashion who are looking to grow their understanding of graphic design in a fast-paced and creative environment! So, if this sounds like you, email a cover letter and CV to adeline@deespopupshop.com.au

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